Being a guest of SAP is a taxing, but nevertheless an excellent experience.
Wall to wall meetings, keynotes, discussions and as a perfect cap, a party in one of Vienna's beautiful palaces, eh, museums.
Keynotes are of course slick, entertaining and helicopter view as should be. Smaller presentations gives more to put teeth into, but best are definitely one-on-ones or small groups. That's when you can ask the silly questions and really get under the skin of this company.
In the department of new products, the SME products, in particular the A1S was interesting. That would be their new SaaS offer for medium sized, sweet spot said to be 50 employees or over, companies.
And it seems to deliver all you need, and in a very user friendly manner. The website is see-try-buy oriented, me liked that a lot.
To meet price and efficiency requirement the offer is rather rigid, set what you need and off you go, not much you can customise thereafter.
In a sense this clashes a bit in the muddled brain of your's truly as Henning stressed the drift towards differentiation for their customers, obviously, as mentioned yesterday, an important requirement for having a strategy at all.
But, I suspect the A1S will evolve into some SaaCS one day! SaaCS being Software as a Customisable Service...