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Duncan Drennan

I left this comment on his blog

I've been reading Sig's blog for a short while now, and really buy into his concepts. As I read this though, there is one thing which stuck me, which is common to ALL business systems and processes, and niggles away at me the whole time.

Everything runs on people.

Every time the blue widget moves from warehouse to warehouse that information has to be captured somehow. What if the underlying process - the person - fails to capture the info? It is common to all processes. How can data capture become a natural process?

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