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Good call. I have been feeling my way around this one for a while, and you've spelt it out for me. SaaCs is when SaaS will really take off.

Donald H Taylor

vinnie mirchandani

Sig, thanks...agree with everything you say except I say it with a z instead of an s ...-)

PS - love your process versus practice thoughts


Donald, good to hear I'm not alone!

Vinnie, but you're there already :) And yes, my Firefox do pester me on those blasted s vs z and colour and neighbour... I'm just being stubborn!

Took a bit of liberty to make it "customisable" instead of "customised" - thought it would leave more... ehh.. freedom to the user.

Arnie McKinnis

Sig - once again, you have taken the simple approach (and I love it). Software and applications are one thing - how you deliver them is another. Big software, small software, complicated or easy, open or closed - supported or unsupported - installed locally or run over a network (regardless of public or private) - all these are just aspects of the software or application.

Great Post - you're spot on!!


Thanks Arnie!

Saw that you tagged me to disclose success secrets... hmmm... never thought much about that :) Maybe the answer is that "I will in fact think about it!"

Promise to give it a shot and see if I can find something deep down secret!

David Terrar

Hi Sig,
You might expect that I don't agree completely - I can see where you are coming from but it's more than just another software delivery model. For the SaaS provider's who have embraced the technology, the delivery model underpins a different approach which affects every aspect of their business from sales, through development to support. Compared to a traditional software company, they have more of an orientation on the customer, because the SaaS providers have to earn their money every day to keep their user community on board with the "pay as you go" model.

However, there are plenty of companies jumping on the SaaS bandwagon, where all they have done is provided a hosted version of their standard software and an alternate licence model, and that "noise" in the market gets in the way of the SaaS providers who are differentiated. I do agree that SaaCS, or SaCs, as Vinnie called it, is the direction we should be headed, along with much easier integration between web services so we can provide more complete solutions and flexible mashups.

p.s. can you wait a while before you abolish acounting, we've got a product to sell.



you brought up a point that I should have included - payment structure!

As you say the concept, the crux for SaaS is the ease of enter and ease of leaving. Distribution is but one part of it, then it's implementation, and lastly contract.

If the contract is "pay as you go" then it does not matter if the system is installed on your own server. Stop paying and do a simple "rm -rf" and it would equal any SaaS in that aspect.

The issue is about the front-end investment here, if big then of course you would be less prone to dump it easily. But that applies to inhouse as well as SaaS.
And the point of the post was more "easy enter" less value for some and over time, "customise" more value for most and certainly over time (but means not-so-easy to enter any more).

Upgrading is no problem for the local application either, almost all applications have automatic checking-download-upgrade built in.

Hehe, don't think I'll be able to abolish accounting - that will take care of itself as long as some very good alternative comes up, and then over time of course ;)

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